Competency Based Performance Management
Start Date | End Date | Venue | Fees (US $) | ||
---|---|---|---|---|---|
Competency Based Performance Management | 06 Oct 2024 | 10 Oct 2024 | Dubai, UAE | $ 3,900 | Register |
Competency Based Performance Management
Start Date | End Date | Venue | Fees (US $) | |
---|---|---|---|---|
Competency Based Performance Management | 06 Oct 2024 | 10 Oct 2024 | Dubai, UAE | $ 3,900 |
Introduction
Managing performance is not difficult. It’s about practical ways of improving how you do things in your organisation. However, Managing performance involves much more than setting up a system.
The mechanics, targets, indicators, and plans are only a small part of the process and they are easy to deal with in comparison to getting the right focus, leadership, and culture in place. Performance management is a fundamental and critical tool for best practice.
Performance management starts with recognising competencies – or the skills knowledge and behaviours that make performance effective.
Objectives
- Consider use of a Integrated Framework for organisational improvement
- Consistently maintain a clear line of sight between goals and individual job implications
- Assess the effect of leadership behaviour on climate
- Construct a competency framework
- See the benefits of role statements to role clarity, and performance management
- Link generic role competencies and contribution levels
- Identify role balance
- Link personal development plans to measured business objectives
- Start to develop a performance culture
Following the workshop you will be able to:
Training Methodology
We use a combination of formal presentations, group and individual exercises, psychological and work inventories, case studies, role-plays and discussions. Inter-group discussions to share working experiences are also an important ingredient. Skills are introduced and then revisited at regular intervals throughout the program. This helps reinforce and imbed skills and performance.
The tutors are also available for one-to-one discussions with delegates on issues or problems they may wish to raise.
Who Should Attend?
This course is designed for those who work as training coordinators, trainers, personnel and HR staff and who wish to make an immediate difference to their service, productivity and ability to influence others in the organisation through the provision of a service that impacts business strategy.
Course Outline
Introduction
- What is Performance Management?
- Basic Elements of A Performance Management System
- The State of the Art in Performance Management
- Performance Management Defined
- What Performance Management Can Include
- Sources of Feedback
- Timing of the Performance Management Cycle
- Goals of the System
- Trends In Performance Management
Review of Research on Performance Appraisal
- Key Points of Research
- Common Problems with Performance Management Systems
- Relevant Parameters of a Performance Appraisal System
- Potential Constraints on Performance
Performance Planning
- Performance Objectives and Standards - Defined
- Performance Planning - What is Appraised?
- Preparing Performance Objectives and Standards
- Identifying Behavioural Expectations
- Two Way Communication
- Adjusting the Plans
Progress Review and Coaching
- The Importance of Continuous Review and Feedback
- Coaching for Performance and Influencing Behaviour
- Giving and Receiving Feedback
- Giving and Receiving Performance Feedback - Practice
- Dealing With Performance Issues
The Final Performance Review Interview
- Evaluating Performance and Competency
- Performance Results
- Preparing for the Interview
- Performance Review Meetings - Communication
- Performance Review Meetings - Effective Listening
Developmental Planning
- Identifying Developmental Needs
- Roles of the Supervisor and Employee
- Preparing the Performance Review Form
- Conducting the Final Performance Review Interview