Quality Assurance, Control and Auditing
| Start Date | End Date | Venue | Fees (US $) | ||
|---|---|---|---|---|---|
| Quality Assurance, Control and Auditing | 13 Sept 2026 | 17 Sept 2026 | Istanbul, Turkey | $ 4,500 | Register |
| Quality Assurance, Control and Auditing | 06 Dec 2026 | 10 Dec 2026 | Jeddah, KSA | $ 4,500 | Register |
Quality Assurance, Control and Auditing
| Start Date | End Date | Venue | Fees (US $) | |
|---|---|---|---|---|
| Quality Assurance, Control and Auditing | 13 Sept 2026 | 17 Sept 2026 | Istanbul, Turkey | $ 4,500 |
| Quality Assurance, Control and Auditing | 06 Dec 2026 | 10 Dec 2026 | Jeddah, KSA | $ 4,500 |
Introduction
In the global marketplace of today, organizations are challenged to deliver quality products and services that meet customer expectations. To achieve this, an organization must define and manage processes that assure quality outputs at every step of product realization. A quality management system formalizes specific techniques for process monitoring, control, measurement, and improvement. Internal and third-party auditing provide assurance that quality management systems are maintained and improved. This program emphasizes:
- The process approach to management
- The management system approach to quality assurance
- Effective design and monitoring of controls
- Techniques for process improvement
- Establishing and maintaining an effective internal audit programme
- Selecting and working with third-party auditors from Certification/Registration Bodies
Objectives
- Consider methods for improving the interaction among business processes
- Analyze quality controls for adequacy and suitability
- Review techniques for process analysis, monitoring and measurement
- Consider approaches for the improvement of the organization
- Assess the role for auditing as a management tool
Participants attending this programme will:
Training Methodology
The training methodology is interactive with group exercises and is suitable for all employees involved in the process, maintenance and operations management. The pace and level of the training workshop is customized to the understanding of the delegates. Ongoing back-up and support is available after the training on request to the supplier, and the training course is also available for in-house presentation as well as for “Competency Transfer”.
Who Should Attend?
- Those responsible for achieving quality objectives
- Those with assigned roles in maintaining a quality management system
- Those interested in business process improvement
- Those designated as internal quality management systems auditors
Course Outline
Day 1
Process Definition and Management
- The organization as a set of related processes
- Managing the entire “value chain”
- Insourcing and outsourcing
- A Six Sigma Tool: Process mapping and cycle-time reduction
Day 2
Designing and Implementing Controls
- Defining the control environment
- Planning and goal setting
- Delegation of roles, responsibilities and authorities
- Learning management systems
- Communication and teamwork
Day 3
Performance Monitoring and Analysis
- Measurement and monitoring of processes
- Measurement and monitoring of products
- Measurement and monitoring the satisfaction of interested parties
- Analysis and reporting of data
Day 4
Improvement
- Breakthrough and incremental improvement objectives
- Continual improvement of a quality management system
- Continual improvement of the organization
- Benchmarking against “best-in-class” organizations
Day 5
Internal Audit as a Management Tool
- Managing an audit programme
- Reporting internal audit results to top management
- Self-assessment of quality management maturity
- Selecting and working with third-party auditors from Certification/Registration Bodies

