Advanced Negotiation Skills (Certified By ILM)

Start Date End Date Venue Fees (US $)
06 Oct 2024 Riyadh, KSA $ 3,900 Register
15 Dec 2024 Dubai, UAE $ 3,900 Register

Advanced Negotiation Skills (Certified By ILM)

Introduction

In this five-day workshop, the delegates will learn the skills necessary to deal with the process of negotiation, from the inception to signing off and beyond presentation. This workshop will provide delegates with tools and techniques to not only learn how to negotiate under normal situations but also to increase their negotiation effectiveness under abnormal circumstances. 

Objectives

    This workshop will help participants:

    • Recognize their negotiating professional role and responsibilities.
    • Be familiar with essential negotiation stages as employed in their work environment.
    • Understand preparation and planning required for a successful negotiation approach.
    • Understand and manage customer/supplier behaviour in the negotiation process.
    • Examine different issues likely encountered in negotiations.
    • Understand negotiation objectives, targets, strategies and tactics.
    • Recognize various negotiation skills in resolving conflicts.
    • Prepare an action plan to implement on return to work

Training Methodology

ILM is the UK’s leading provider of leadership, management and coaching qualifications, and a City & Guilds Group Business. ILM offers a specialist suite of qualifications ranging from Level 2 to Level 7, which are awarded by The City and Guilds of London Institute. ILM also specialises in assessment, learning content, recognition and the accreditation of high-quality training in the fields of leadership, management and coaching.

ILM offers leadership and management qualifications through our network of accredited centres worldwide. Not only are ILM’s qualifications industry standard, ranging from team-leading programmes to diplomas for senior directors, but they help retain and motivate staff too

Who Should Attend?

  • Managers
  • Supervisors
  • First line managers
  • Team leaders
  • Project managers
  • And anyone who is or will ever be involved in negotiation in any organizational context.

Course Outline

Day 1: Negotiation Fundamentals and Practicalities

  • The Introduction and Course Overview
  • The challenge of Negotiation
  • What is Negotiation and Why Negotiation Skills are Important
  • The Negotiation Game Plan
  • Deriving Lessons Learned from Day 1  

Day 2

  • Styles of Negotiation
  • Integrative Negotiation
  • Win-Win vs. Win-Lose
  • Problem-Solving Approach to Negotiation.
  • The Negotiator’s Role
  • Negotiation Stages
  • Deriving Lessons Learned from Day 2  

Day 3

  • When NOT to Use a Problem-Solving Approach
  • Reaching Agreement is Not the Only Goal
  • Planning The Negotiation – Putting It All Together
  • Structuring the Negotiation 
  • Personal Power and How to Increase it
  • The Closing Stage
  • Deriving Lessons Learned from Day 3 

Day 4

  • Behavioural Analysis
  • Negotiating Tactics
  • Movement and Concessions
  • Overcoming Deadlock
  • Dealing With Negotiating Variables
  • Deriving Lessons Learned from Day 4  

Day 5

  • Follow Up - The Forgotten Element in Negotiation – Holding the Agreements in Place
  • Case Studies and Analyses
  • Applying the Negotiation Model to Your Own Negotiation
  • Workshop Wrap-Up, Questions and Discussion. 

Accreditation

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