Crisis Management (Certified By ILM)
Start Date | End Date | Venue | Fees (US $) | ||
---|---|---|---|---|---|
Crisis Management (Certified By ILM) | 29 Sept 2024 | 03 Oct 2024 | Dubai, UAE | $ 3,900 | Register |
Crisis Management (Certified By ILM) | 01 Dec 2024 | 05 Dec 2024 | Riyadh, KSA | $ 3,900 | Register |
Crisis Management (Certified By ILM)
Start Date | End Date | Venue | Fees (US $) | |
---|---|---|---|---|
Crisis Management (Certified By ILM) | 29 Sept 2024 | 03 Oct 2024 | Dubai, UAE | $ 3,900 |
Crisis Management (Certified By ILM) | 01 Dec 2024 | 05 Dec 2024 | Riyadh, KSA | $ 3,900 |
Introduction
Crisis Management is part of good governance. Don't let a crisis manage your company, but learn how to design a strategy and build the team that can successfully manage the crisis. In this course, the latest standards in the field will be reviewed and new and innovative techniques will be demonstrated. You will systematically learn and practice ways to create, train and exercise a crisis management team (CMT) in your organization. You will be able to:
- Select alternate and secure locations for your executive team
- Understand the importance of properly opening and closing the emergency management centre
- Create effective, action-oriented, plans to manage through a disaster
- Work with public authorities to reduce the impact of a crisis
- Audit the crisis management programme, using internationally accepted standards
Objectives
- Discover how to design and structure an effective crisis management strategy that will help your organisation minimize loss whilst maintaining your ability to continue business and protecting your business image
- Establish clear, defined and concise lines of communication, responsibility and action, thereby ensuring a reasonable and correct response to crisis situations
- Ensure your personnel are well equipped both in terms of procedures and resources to manage a crisis event 24/7
- Update yourself on the latest development in crisis management planning to optimize your resources and time management during a crisis event
- Create, train and exercise an effective crisis management team (CMT) in your organisation
- Participate in and learn from real case studies illustrated with video, photos and graphics
Delegates attending will:
Designing A Successful Crisis Management Strategy
Training Methodology
ILM is the UK’s leading provider of leadership, management and coaching qualifications, and a City & Guilds Group Business. ILM offers a specialist suite of qualifications ranging from Level 2 to Level 7, which are awarded by The City and Guilds of London Institute. ILM also specialises in assessment, learning content, recognition and the accreditation of high-quality training in the fields of leadership, management and coaching.
ILM offers leadership and management qualifications through our network of accredited centres worldwide. Not only are ILM’s qualifications industry standard, ranging from team-leading programmes to diplomas for senior directors, but they help retain and motivate staff too
Who Should Attend?
Managers who could face serious issues or crisis situations on behalf of their organizations, with particular guidance for PR and other corporate communications professionals
Course Outline
DAY 1: Introduction to Emergency Planning
- Accident history, causal analysis, development of legislation and Key requirements
- Video and Syndicate exercise: King’s cross disaster
- Emergency vs Crisis, Definitions, application, responsibilities, HSE MS, Project life cycle.
- Day one close-out summary
DAY 2: Preparing for Emergency Planning
- General Principles; Objectives of EP’s, Consultations, steps to adequate preparedness
- Preparing for emergency planning: Key components and information required for emergency plans
- Onsite emergency plans; Key personnel/contents of EP
- Case study; Piper Alpha
- Day 2close-out summary
DAY 3: Summary of day 1 and 2
- Crisis Communication: 10 steps to an adequate crisis communication plan
- Syndicate exercise, identification of communication failures during a crisis situation.
- Handling the media
- Case study; Review of CEO statements of the occidental piper. Bhopal disaster
- Day3 close-out summary
DAY 4: Summary of day 1, 2 and 3
- Media and relatives handling
- Implementation of emergency and crisis management plans; turning the process into a project like work
- Leadership and communication issues
- Role play exercise.
- Day 4 close-out summary
DAY 5: Summary of previous days
- Training and Testing; Types of drills and exercises, review of basic competences required
- Designing for full-scale emergency exercise
- Full-scale drill - Case study
- Close out session
- Course Feedback sheets
- End of workshop